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Troubleshooting :
If you are experiencing any problems with this system, please check the problem
and solution chart below. If all else fails, contact us by email using the form
below.
Message : Customers requiring assistance through the use of this
service will receive a reply. Please do not submit reservation or cancellation
requests via this page.
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Before Submitting an email, please review the Troubleshooting Tips and notes
below
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Problem
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Solution
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System is getting "Timed-out" message
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Your computer has set idle on one page for 20 or more minutes OR "Cookies"
are disabled - cookies must be enabled for these pages to function correctly
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Unable to make reservation
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Verify that you are using a compatible browser. This is a secure web page that
uses 128 bit security. This requires you use Micorsoft Internet Explorer,
Version 4.1 or higher or Netscape Navigator,Version 4.05 or higher. If you
still are unable to complete a reservation, and you are using one of the above
mentioned browsers, please call
1-800-864-7275.
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Do not know or have forgotten your password
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Click Forgot Password Link, under My Account tab.
Enter your email address and we will email you your Password.
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Do not know your Email Id
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Call our Reservation Center at
1-800-864-7275
between the hours of
Monday - Friday, 8 a.m. - 8 p.m.; Saturday - Sunday, 9 a.m. - 5 p.m. EST.
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Unable to print your confirmation
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A confirmation notice will be sent to your email address.
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Other Important Notes
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You must contact the Georgia State Parks Reservation Center to cancel
or change your reservations. Call
1-800-864-7275
between the hours of
Monday - Friday, 8 a.m. - 8 p.m.; Saturday - Sunday, 9 a.m. - 5 p.m. EST
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Reservation requests can not be submitted through the CONTACT US mechanism.
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The CONTACT US function sends your comments to the Georgia State
Parks Reservation Center. It does not send any comments, requests,
or suggestions to a specific park.
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Call Center Operations
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Contact Phone Numbers :
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Facility Reservation :
1-800-864-7275
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TDD:
1-301-687-8616
Reservation Call Center Hours of Operation :
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Monday - Friday, 8 a.m. - 8 p.m.; Saturday - Sunday, 9 a.m. - 5 p.m. EST
Reservation Call Center will be closed on :
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Thanksgiving
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Christmas
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New Year's Day
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Easter Sunday
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